ACE Insurance Contractors Group

Testimonials Fire and Flood Restoration

Water Damage Repairs, Leaking Pipes, Burst Pipes, Emergency Plumber.

A big thank you to you and your and your team for the prompt response once you were contacted and the professional sequence management from investigation through the joiner uncovering the leak to the plumber repairing it.  The work was done with attention to covering everything in the bedroom and hall with plastic sheeting and afterwards the clearing up left us impressed with the efficient organisation.  I shall look forward to seeing you again once the go ahead has been given for the reinstatement work.   Ian Andrew, Dalgety Bay

Property Manager, Livingston Fire and Flood Restoration

I am a property manager and have the need for restoration services often. I’m delighted to say we have eventually found a company we can trust and rely on. Ricky from Ace insurance contractors group is fantastic, extremely professional and knowledgeable with a can do attitude. They always deliver exceptional service at a reasonable cost. The customer care manager always follows-up with a final inspection of the works carried out and makes sure the customer is 100% happy with the completed works. I am more than happy to recommend Ace insurance contractors group with confidence and all who work for the company.

Mrs Arthur, Broxburn, Fire Damage Restoration

Thank you again for the excellent level of work carried out to our home after the devastating fire. I’m so glad after the trauma with the fire I didn’t have a trauma with the builder. You came highly recommended and exceeded my expectations with your Quality of work; you were reliable and trust worthy and nothing was too much of an effort for all the staff.

Thanks once again for a fantastic job.

Ms Ness, North Berwick, Water Damage Repairs

I would like to thank you for the efficient and speedy work of all your men involved in the leak in my shop.  It was a huge job and I am very pleased with the result, it’s better than before!

I would not hesitate to recommend your company to anyone in the unfortunate position I found myself in.

Mr Murray, Edinburgh, Kitchen Renovation, Kitchen Refurbishment

This is to say that work has been carried out to our satisfaction.

My wife and I would like to commend your staff, who have been consistently helpful and obliging at all times.

Ms Robertson, Edinburgh, All Trades FMB Approved Building Contractors

I would like to take this opportunity to say how pleased I was with the standard of work from all trades involved.

Mr Borwick responded promptly and efficiently to any problems which arose and dealt effectively with each issue.  Everyone involved was most helpful, which was much appreciated at a stressful time.

Ms Douglas, Edinburgh, Flood Damage Restoration,

Just a note to say how much I appreciated all the help your various tradesmen gave me of the aftermath of the flooding from the flat above washing machine.  I particularly appreciated Charlie’s help in getting the wallpaper for me as I do not get out much.

Thanks again to you all.

Ms Moore, Edinburgh, All Trades Building Contractors

Now that the work on my residence has been completed and everything back to normal, I would like you to know how helpful all your staff were and how inconvenienced I was.  I am pleased with the standard of work carried out and just wish to show my appreciation.

Mr Dewar, Edinburgh, Water Damage Repairs 

Apologies for the delay – it does not mean that I do not appreciate the professionalism with which you completed the insurance redecoration.  I did phone the loss adjusters to tell them of my satisfaction with you.

Ms Imrie, Edinburgh, Flood Damage Repairs

I would like to thank Ricky and all his team for the work they did on my flat after it was flooded back in May.

It was a very stressful time for me but it was made easier by the professionalism and friendliness of all the staff at Ace.

I’ve very happy with the work carried out and I wish all the staff and the company well in the future.

To Everyone at Ace, Kitchen Renovation, Kitchen Refurbishments

Thank for making such a fantastic job of the kitchen.  It looks like nothing ever happened!  And thanks also for making what could have been a stressful situation just a walk in the park.  The guys were great and made me laugh lots.


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